THE SWIPE-RIGHT CUSTOMER EXPERIENCE: How to Attract, Engage, and Keep Customers in the Digital-First World
Shows how the best companies have transformed the customer experience beyond a technology add-on and built or rebuilt their infrastructure, processes, talent, and culture around the customer experience.
Format: Paperbound
Pages: 228
Publisher: HarperCollins
ISBN: 9781400232307
Item #: 9010645
Published at $19.99
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